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Yes, spare batteries are available for ¥3,300 each, regardless of the number of rental days.They are not listed as an option on the reservation site, so please ask the store staff on the day of you...

No, the pannier bags are not waterproof.When riding in the rain, we recommend placing a plastic bag inside the pannier bag and putting your belongings in it.

A child trailer cannot be fitted to the following bicycle models: Carbon road bikes Electric folding bikes (Vektron) Electric city bikes Kids' bikes If you are unsure, please contact us in advance....

Generally, we provide one puncture repair kit per group.If you rent four or more bicycles, we provide two kits.If you need additional kits, please let us know in advance.

You can change your reservation time on the following reservation confirmation page until 5:00 p.m. two days before your rental date.Reservation Confirmation and Change PageAfter 5:00 p.m. two days...

You can submit a request by following the steps below.Enter the required information in the request submission form and click the “Submit” button.You will receive a confirmation email at the email ...

Yes, you can use rescue pickup if you retire due to circumstances such as rain or feeling unwell.The pickup fee is as follows, depending on the distance from the store.Within a 10 km radius of the ...

Yes, you can use rescue pickup if you retire due to circumstances such as rain or feeling unwell.The pickup fee is as follows, depending on the distance from the store.Within a 10 km radius of the ...

After applying, please follow the steps below.Park your bicycle in the bicycle parking area.Pay the bicycle parking fee for several days in advance.Lock your bicycle, then bring the key and helmet ...

Yes, you may install your own cycle computer.Please install and configure it yourself.