Usage Information
Frequently asked questions about using our rental bicycle service, including how to use the service, the rental process, eligibility requirements, and important points to keep in mind.
- Are there any bicycle models that cannot be fitted with a child trailer?
- How do I submit a request from the FAQ page?
- Can I use a shower after returning the bicycle? Are there any bathing facilities nearby?
- Can I enjoy cycling with young children?
- What should I bring on the day? (Items you need to bring)
- Can I bring my bicycle into the room at the hotel or ryokan where I’m staying?
- Can I bring my own pedals and have them installed?
- Are there showers or baths available after returning the bike?
- Can I borrow an air pump for my personal bicycle?
- Can I request repairs for my personal bicycle even if I am not a rental bicycle user?
- Can I go to a store and rent a vehicle on the same day without a reservation?
- I haven't received my reservation confirmation email.
- An error occurs when canceling online, and I cannot complete the procedure.
- Where should I park my bicycle?
- What precautions should I take when riding a bicycle?
- What clothing and shoes should I wear?
- Can I use the service even if I don't speak Japanese?
- Can foreigners use the rental bicycles?