Frequently Asked Questions

About Cancellations

• Cancellations Due to Inclement Weather
• Refunds
• How to Cancel
• Cancellation

Business Hours

• Are there any regular closing days?
• Business Hours

Usage Information

• Where should I park my bicycle?
• What precautions should I take when riding a bicycle?
• What should I wear?
• Can I use the service even if I don't speak Japanese?
• Can foreigners use the rental bicycles?

Restroom and Break Area

• Are there restrooms available?

Changing Room

• I want to use the shower
• Are there changing rooms available?