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Yes, you can. You may participate in the tour using your own bicycle.If you would like to do so, please contact us in advance.

If we determine that it is unsafe for you to use our services due to inclement weather (typhoons, heavy rain, strong winds, etc.),the cancellation fee will be waived when you contact us.If you woul...

If you cancel within the period during which no cancellation fee applies,the amount paid by online cardcan be refunded even after the payment process has been completed.Refund processing may take a...

If you paid online and the cancellation deadline has not passed,you can cancel your reservation on the Reservation Confirmation/Change page.If you selected payment in cash on the day of your reserv...

You may cancel your reservation free of charge until 5:00 p.m. two days before the rental date.For cancellations made after that time, the full rental fee will be charged as a cancellation fee, exc...

It depends on the payment method. Online card payment: Please pay when you make your reservation. On-site payment: Please pay at check-in on the day of your visit. Cash, credit cards, and electroni...

Biwakoichi Bike is open except during the winter period from December 16 to February 19.Regular business hours are from 9:00 a.m. to 5:00 p.m., but hours may vary during the sightseeing season or p...

Please return the bicycle and rental equipment you used to the designated location. When you return them, staff will check the condition of the bicycle and any accessories. For detailed return inst...

The meeting point varies depending on the service or tour you use. We will provide the meeting point when you make your reservation.

Yes, we offer guided tours for groups. If you let us know the number of people, preferred course, duration, and other details, we can provide you with information about the tour.