About Returns
Frequently asked questions about returning rental bicycles, including return procedures, return locations, return times, changes to the return location, and important points to keep in mind when returning a bicycle.
- Can I request rescue pickup if I stop riding due to rain or feeling unwell?
- What happens after I apply for a rescue pickup?
- Is it possible that I won't be able to use my requested return location when returning the vehicle to a different location?
- Fees Incurred When a Trip Is Interrupted
- What should I do if I can no longer continue my ride? How much does it cost to retrieve the bicycle?
- How much is the additional fee if I return the rental bicycle late?
- By what time should I return the rental bicycle? What happens if I return it after 5:00 p.m.?
- By what time should I return the bicycle?
- How much is the additional fee if I exceed the scheduled return time?
- Are there any procedures required when returning the items?
- Are there any places where I can return the Biwaichi bike partway?
- About Return Time
- What should I do if I think I’ll be late returning the vehicle?