About Reservations
Frequently asked questions about rental bicycle reservations, including how to make a reservation, reservation periods, available bicycle types and quantities, and how to modify or check reservation details.
- My arrival time at the store may change on the day of the rental. What should I do if I want to change my reservation time?
- When is online card payment processed? What happens if I cancel before use?
- Can I reserve a rental bike during the closure period from December to February?
- How far in advance can I make a reservation? Can I make a reservation more than one year in advance?
- Can I rent a bicycle for an extended period? What should I do to make a reservation longer than 31 days?
- Where can I sign up for a cycling tour? Can I also inquire about custom tours?
- What should I do if I don't receive or can't find my booking confirmation email?
- Can I reserve the “3-hour plan” in advance? Is it available only on the day?
- Can I rent a bicycle during the winter closure period (December–February)?
- How can I sign up for a guided cycling tour?
- Can I go to a store and rent a vehicle on the same day without a reservation?
- Can I make a reservation for a large group (such as a club or corporate training session)?
- Can I make a reservation more than one year in advance?
- Can I make a long-term rental reservation for more than one month?
- Is it possible to split the bill among members of a group on the day of our visit (separate payments)?
- When does the high-season rate apply? How much does it cost when it overlaps with the regular-rate period?
- I haven't received my reservation confirmation email.
- How much is the cancellation fee for cancellations made the day before or on the day of the reservation?
- Can I cancel?
- Can I change my reservation date?
- Can I reserve multiple bikes?
- How to Make a Reservation
- Can I rent a bike on the same day?
- Do I need a reservation?