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Yes. A consent form from a parent or guardian is not required, but we ask that parents or guardians also read the Terms of Use.

Tour Introduction pageFor tours listed on this page, please apply through the Tour Application Form.We also offer custom tours tailored to your preferences. For inquiries or questions about custom ...

Tour Introduction pageFor tours listed on this page, please apply through the Tour Application Form.We also offer custom tours tailored to your preferences. For inquiries or questions about custom ...

You will be responsible for the costs associated with vehicle recovery.However, there is no charge if you are enrolled in the安心快適パック.(There are cases in which the安心快適パック does not apply. For details...

You will be responsible for the costs associated with vehicle recovery.However, there is no charge if you are enrolled in the安心快適パック.(There are cases in which the安心快適パック does not apply. For details...

If you need to stop your ride, please contact Customer Support first by phone, email, or another method.Then, please follow the steps below.Move the bicycle to a place where it can be parked for 2–...

If you need to stop your ride, please contact Customer Support first by phone, email, or another method.Then, please follow the steps below.Move the bicycle to a place where it can be parked for 2–...

If you cancel during the period when no cancellation fee applies, the full amount paid by online card payment will be refunded.Depending on the type of card you use, it may take several days for th...

First, please check your spam folder.If you can't find your booking confirmation email in your spam folder either, please contact customer support.

If an error appears while canceling your reservation and you cannot cancel it, please contact the store by phone or email.