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If there is availability, you can rent a bike on the same day. However, we may not be able to provide the bike you want, so we recommend making a reservation in advance.

We recommend making a reservation in advance. In particular, please make a reservation in advance if you plan to use our services during busy periods or if you would like to use a specific bicycle ...

There are restrooms within the facility.There is also a lounge and vending machines available.

Yes. We have a changing room for one person in the store.Changing rooms are available on a first-come, first-served basis, so you may have to wait during busy periods. To ensure a smooth departure,...

Please choose your bicycle size based on your height.The recommended height range varies depending on the bicycle model, so please check the size and recommended height range for each model when ma...

You can change to your preferred bicycle if it is available. Please note that it may take some time to prepare the bicycle you want to change to.

Reference heights are listed under "Select Bicycle Type" on the reservation screen.※ "Select Bicycle Type" appears after "Select Date Select Plan."

If your bicycle cannot be ridden due to a malfunction, the basic fee is 4,400yen for the first 10 km, with an additional 2,200yen charged for every subsequent 10 km. Same-day pickup and customer tr...

We recommend having your bicycle repaired at a nearby bicycle shop.For cross bikes and road bikes (when using the multi-day rental plan), a puncture repair kit (spare inner tube) is provided, so yo...

Yes, in addition to Biwaichi Bike, you can return your rental bicycle at designated return locations that support one-way returns.Please check the page below for the available return locations and ...