Can I reduce the number of reserved units (cancel some of the units)?

・Before 5:00 p.m. two days before your scheduled date
Please make changes through the “Confirm/Change Web Reservations” section. No cancellation fee will be charged.

→Click here to change your reservation

・After 5:00 p.m. two days before your scheduled date and on the day of your reservation
Please notify us by phone, email, or when you visit us. (You cannot make changes through the “Confirm/Change Web Reservations” section.)
Except in cases of cancellation due to inclement weather, a cancellation fee (the full amount) will be charged for the number of units reduced.
→Click here to contact us

→Cancellations due to inclement weather