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If you paid online and the cancellation is within the specified period, you can cancel the reservation on the reservation confirmation or modification page.If it is one day before the reservation o...

If you reduce the number of bicycles you reserved, changes made by the day before your rental date are free of charge.You cannot make the change yourself, so please contact the store by phone or em...

If you cancel the day before or on the day of your reservation, a cancellation fee equal to the full rental fee (100%) will be charged.However, if you cancel due to bad weather, no cancellation fee...

You can cancel the reservation yourself up to two days before the date of use.You cannot cancel the reservation yourself on the day before the date of use. If you wish to cancel, please contact the...

The Anshin Kaiteki Pack is a service in which our store covers the cost of collecting your bicycle if you are unable to continue riding due to a covered issue.Covered casesFlat tire or tire blowout...

The Anshin Kaiteki Pack is a service in which our store covers the cost of collecting your bicycle if you are unable to continue riding due to a covered issue.Covered casesFlat tire or tire blowout...

For accommodation plans, we lend you a charger. Remove the battery from the bike and charge it using an outlet at your accommodation.The charger is approximately 30 × 10 × 10 cm. We recommend bring...

For accommodation plans, we lend you a charger. Remove the battery from the bike and charge it using an outlet at your accommodation.The charger is approximately 30 × 10 × 10 cm. We recommend bring...

We do not recommend riding around the southern part of Lake Biwa on an e-bike (city type).The approximate maximum travel distance is 50 km, but it may be shorter depending on the assist mode used a...

The estimated maximum travel distance of an e-bike varies depending on the model.Cross type: Approximately 100 kmGravel road type: Approximately 70 kmFolding type: Approximately 60 kmCity type: App...