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Yes, you can use trains and other forms of public transportation by storing your bicycle in a bicycle bag.However, you cannot bring your bicycle on board as is. Be sure to store it completely in a ...

When using a bike travel bag, remove the front and rear wheels from the bicycle, secure the frame and wheels with straps or similar fasteners, and then place them in the bike travel bag.For detaile...

Yes, you can rent a bike bag.By disassembling your bicycle and storing it in the bike bag, you can use public transportation such as trains.We are currently offering a free bike bag rental campaign...

The basic rental fee includes all of the following items:・Bicycle・Wire lock・High-intensity front and rear lights・Bottle holder・Helmet・Personal and property liability insurance※The “dedicated charge...

Please check the spam folder or Promotions tab of the email address you registered. If you still can't find it, there may be an error in the email address you entered. Please contact Customer Suppo...

For cancellations made at the customer's convenience after 5:00 p.m. two days before the date of use or on the day of use, a cancellation fee of 100% (the full amount) of the basic rental fee will ...

You can cancel your reservation.If you wish to cancel, please follow the instructions provided in your reservation confirmation email or other relevant communication. Please note that a cancellatio...

You can change your reservation date. If you would like to make a change, please check the confirmation email you received when you made the reservation and complete the change procedure. Depending...

Yes, you can reserve multiple bikes. Depending on the number of bikes and the type of bicycles, we may not be able to accommodate your request, so if you would like to reserve multiple bikes, pleas...

You can make a reservation through the online reservation page. Select your preferred dates, bicycles, number of users, and other options, enter the required information, and submit your request.