お客様サポート
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Recent activity by お客様サポート-
Can I ride Biwaichi in winter?
You can ride Biwaichi in winter, but from late December through February, the northern areas in particular may be affected by snowfall and icy road conditions.Additionally, Biwaichi Bike is closed ...
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Can I take on Biwaichi even if I’m not confident in my physical fitness?
Yes, you can enjoy Biwaichi by adjusting the distance and schedule to suit your fitness level. Rather than cycling approximately 200 km in one go, it’s important to make a manageable plan, such as ...
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Is there a route map for Biwaichi?
Yes, we have a map that allows you to check the Biwaichi route. You can plan an itinerary that suits you while checking the route and referring to the cycling distance, places you would like to sto...
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Are there hills or sections that are difficult to ride?
The Biwaichi route includes areas that require caution while riding, such as hills and sections with heavy traffic. We recommend choosing a route and pace that are appropriate for your fitness leve...
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What should I do if I get lost?
If you get lost, stop in a safe place and check your current location and route. Check the route using your smartphone or another device, and contact WanderCycle if necessary. Using your smartphone...
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When is the best time to cycle around Lake Biwa?
From spring to early summer and from fall to winter, temperatures are mild, making for comfortable cycling.Temperatures are high from July to August, and long hours of cycling can be physically dem...
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Could you tell me some recommended areas for cycling around Lake Biwa?
Yes, we recommend routes based on your fitness level and experience, the distance you would like to ride, the places you would like to visit, your schedule, and other factors.Our website also featu...
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How much physical fitness and experience are needed for Biwaichi?
Because Biwaichi involves riding a long distance, a certain level of physical fitness and experience with long-distance cycling is required.If you do not usually ride a bicycle, we recommend gettin...
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Is Biwaichi suitable for first-time riders?
Yes, even first-time riders can take on Biwaichi.However, since Biwaichi is a long-distance cycling route, we recommend checking the distance, route, rest stops, and other details in advance and ma...
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What types of bicycles are eligible when using a bicycle bag?
Bicycle bags are available to customers using cross bikes.You will need to disassemble your bicycle and store it in the bicycle bag, so please check the bicycle packing procedure in advance before ...